Read the interesting article BPO is here to stay in the leading daily “The Hindu” which says:
Compared to software and dotcom businesses, BPO is critical for the day-to-day functioning of US businesses. For example, medical transcription is a regular task that needs to be done on a daily basis; not so with software development, which can even be postponed.
No matter whether it rains or shines, recession or progression, inflation or deflation, people will get sick. So the medical transcription industry is going to stay in India unless there is a change in the laws between the two countries and it has already started moving beyond the metros.
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Yes, BPO is critical for US and for that matter, TRANSCRIPTION. Hope it’s going to stay in India forever.
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